Notes
Outline
Slide 1
NPower’s Mission & Vision
To help non-profit organizations use technology to better serve their community.
Our vision is one in which non-profit organizations are using technology with an effectiveness better or equal to the private sector to expand the reach and impact of their direct services.
Microsoft & NPower National Partnership
NPower programs are independent organizations and receive start-up technical assistance from NPower and start-up funding from Microsoft
Where we are today
Current: NPower Seattle, NPower New York, NPower Michigan, NPower Indianapolis, NPower Atlanta (via TechBridge), NPower Portland (via TACs) and NPower San Francisco (via CompuMentor)
Plans recently approved in Philadelphia, Arizona & Colorado
Technology as a tool for mission: developmental stages
Slide 5
Current State of Nonprofit Technology Use
What do non-profits need to use technology as a tool for mission?
“Human-ware” that is tailored to the needs of the nonprofit sector…
A continuum of technology help – Starting by building nonprofit know-how, moving to hands-on technology help (assessment, planning, implementation, training and support) and ending with access to affordable and appropriate nonprofit technology tools.
“Human-ware” that is tailored to the needs of the nonprofit sector…
Technology help that is grounded in knowledge of the non-profit market and driven by a passion for nonprofit mission.
“Human-ware” that is tailored to the needs of the nonprofit sector…
Technology help that is affordable – the cost for private market technology services are out of the financial reach of many non-profits.  This may include free or “incubator” service for the smallest non-profits.
NPower’s Strategy to help nonprofits use technology as a tool for mission.
Develop a membership-based nonprofit organization with sliding scale fees tied to an agency’s annual operating budget.
NPower’s Strategy to help nonprofits use technology as a tool for mission.
Provide a continuum of no-cost to low-cost technology assistance services, delivered by people who understand and are passionate about the work of nonprofits.
NPower’s Strategy to help nonprofits use technology as a tool for mission.
Deliver all services so that the technology know-how is transferred to the non-profit community --  encourage fearlessness with technology.
NPower’s Strategy to help nonprofits use technology as a tool for mission.
Develop the organization so that it can be replicated -- document and share all resources/tools and lessons learned from day one.
NPower’s Core Values
NPower’s services are grounded by experience in, and knowledge of, the non-profit world.
NPower’s service mix addresses the particular needs of the community’s non-profits.
NPower’s approach to technology assistance is mission-driven.
NPower is committed to free sharing of all tools and resources developed.
NPower’s services rates are affordable to nonprofits of all sizes
NPower provides services and products of the highest quality.
Providing Tech Help to Nonprofits – what’s different?
NPower’s Lesson’s Learned
Non-profit organizations are committed to using technology to support their mission but need resources and tools to help them get started.
Hands-on, “high-touch” services are essential to helping non-profits successfully integrate technology in their organization.  However, high-touch services are difficult to scale to meet demand.
Every non-profit faces a “technology infrastructure and support barrier” which limits their ability to use technology as a tool for mission.
Technology assistance to non-profit organizations is an on-going partnership.
Current Status of NPowerPA
Forming official organization
Beginning hiring process
Looking for office space
Fundraising
Developing program for roll-out starting in January 2003
CTCs as Tech Asst Providers to Nonprofits & CBOs
August 2002 report by CTCNET and Summit Collaborative concluding line:
“ Forging relationships, communication, and connections between the community technology movement and nonprofit technology support sector will ultimately prove to be a powerful way for each to augment each other’s efforts in bridging the organizational digital divide”
Opportunities for Linkages with CTCs
NPower & other tech asst providers (TAPs) could deliver TA on technology assistance for non-profits
Share consulting and training materials
TAPs can provide employment & internship opportunities for CTC trainees
TAPs can provide consulting and training to agencies for which the CTC does not have capacity
Undertake joint projects with shared funding
Other ideas/Discussion